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Extended Warranty Information

Eljo.com.au has the pleasure of offering its customers Customer Care Plans. If you have bought an extended warranty from Eljo.com.au prior to November 2013 and need a product repaired, please call us on 1300 791 376. 

How do your Customer Care Plans differ from a traditional Extended Warranty? 
Our Customer Care Plans (CCP) are different because they have a whole host of extra features and benefits. These include, but are not limited to: 

  • Toll Free Customer Service Hotline - expert technical support for your products, even if they aren't broken.
  • Worldwide Coverage -  even if you move overseas, you will still be covered
  • Laundry and Food Spoilage Costs - If you have to go to a laundromat because your washer breaks, or if all your stuff melts when your freezer breaks, you're covered.
  • Loan Product - if its' taking a while to fix your product, we'll give you a loan product so you don't go without.
  • Transferability - if you gift or sell the product down the track, the new owner is still covered.
  • Freight Pickup/Delivery - no exhorbitant back to base shipping charges
  • Wear and Tear Coverage - even if your product becomes faulty through high usage, your covered.

How much do your Customer Care Plans cost?
The cost of purchasing an extended warranty depends on the type and cost of the product you purchase. More information about each product’s warranty options are available on the product information pages of this website where you can select the cover which best suits you. 

Who looks after the servicing in the event of a claim?
Eljo.com.au have a partnership with Wesfarmers General Insurance Ltd. When you purchase an Customer Care Plan, you will receive the relevant supporting information. Make sure you keep hold of the information provided, along with a copy of the purchase invoice. 

How do i find out more about your Customer Care Plans?
Click Here to download a copy of the information kit; alternatively you can find the full Terms & Conditions listed below.

Terms & Conditions

Eljo.com.au - Real Quality, Unreal Prices
real quality, unreal prices

ELJO.com.au is the one stop shop for all your Home Entertainment, Whitegoods and Small Appliances needs. Our pure-play online business model means we can service Australian customers in every corner of this great land, affordably and reliably.

Whether for a new HD LED TV for the lounge room, a Nespresso Coffee Machine in the kitchen, a small second Fridge for the Garage, a Dyson Vacuum Cleaner, Home Theatre System, External Hard Drive, Blender or any other Home Appliances, Eljo.com.au is the best place to buy Appliances Online in the country.

We pride ourselves on being a 100% Australian owned and operated Home Entertainment and Appliance store. Call us today on 1300 791 376 to speak to our friendly Australian staff about all of your Home Entertainment, Television and Appliance needs.