Below are a few of excerpts from some testimonials that we've received from our customers recently. We always try to make sure our product range, prices and customer service levels exceed expectations. We love getting feedback from our customers because it lets us know what we’re doing well and allows us to work on anything that you feel we may need to improve on.
"Hi Sue, have had confirmation that these TVs have been delivered this afternoon - Great news! Thank you very much for your help on this, great customer service!"
- Robbie (Nov, 2013)
"I purchased one of the media tank units from Eljo and have found that it has exceeded all my expectations and has played and streamed or the various kinds of media I could throw at it... The support and turnaround on the unit from Eljo was brilliant."
"Service was good, site clear and easy to use. I received the product in few days. I wasn't at home when the product was delivered, but the delivery guy rang me and asked for instructions on where to leave the parcel and saved me the hassle of chasing it later (impressive!!!)"
"I purchased my media recorder from Eljo Media Sales in August this year. I looked around and found that Eljo offered the best deal. Shipment was prompt and I found their support and after sales service to be second to none. I will be making more purchases from Eljo in the future and highly recommend them!"
"Staff were really helpful when the item I wanted wasn't available, calling me immediately and explaining the situation, trying to source the item elsewhere and then suggesting alternatives when one couldn't be sourced. All my issues were resolved within the one day!"
"Eljo are an easy company to deal with and have very extensive range competitively priced. Communication from them is first rate and their overall service is first class. I have had no issues dealing with Eljo and would recommend them to my friends."
"My Online experience with ELJO media was breathtaking, at first I was hesitate in placing an order as I am always wary in shopping on less known websites. Was I mistaken the customer service with ELJO media was great... one of the best customer service experiences I have ever had online shopping."
"Their price was very competitive and the product was delivered very quickly and was exactly as described. The tuner card and HDD were also pre-installed by Eljo for my convenience – a nice touch... I was so pleased with the service and the product that I referred my father to Eljo."
"The team at Eljo were a pleasure to deal with when making purchases from their range of products; both very informative and customer focused. The products that they have sold me are always of excellent quality and if I have any difficulties with operation, they are always will to help!"
"They are the most patient, helpful, service-oriented guys I've ever come across with, and they helped me out with my choices until I got exactly what the family needed... they explain things to you in a non-geeky way that makes sense."
"I had a follow-up technical query about the unit, and the staff member I spoke to over the phone was more than helpful, sending me links and driver files via e-mail. ELJO are by far the cheapest and I intend to purchase from them again this Christmas."